Within USAID’s Liberia Strategic Analysis (LSA) Project, under subcontract to Social Impact, Synergy International Systems has improved the quality of data collection and analysis for USAID/Liberia’s country wide development response efforts. 

PIDS is the first online data monitoring system for USAID/Liberia, automating the annual performance review and informing Mission-level decision making.

Prior to LSA’s 2015 launch, the legacy data collection system had been deployed, but had not yet achieved comprehensive data collection. It served as a data repository but did not allow for any built-in data analysis. Since launching the upgraded PIDS in 2016, the system has allowed for Mission users to achieve 100% data collection from Implementation Partners (IPs) and has fully automated the Mission’s annual Performance Plan and Report (PPR).

Synergy is excited to announce the start of a new partnership with Education Above All (EAA), a not-for-profit founded in Qatar in 2012. Over the next months, Synergy will be designing, developing, and implementing a customized version of Synergy Indicata, the company’s flagship Monitoring and Evaluation Information System, to cater for EAA’s organization-level monitoring and evaluation needs.

As a centralized, automated strategy execution and monitoring and evaluation Information System, Synergy Indicata is favored by dozens of international non-profits from around the globe.

Customized to the specific needs of Education Above All, Synergy Indicata will help the organization to effectively capture, analyze and use program monitoring and evaluation information, as well as monitor EAA’s progress towards reaching the organizational goal and measure the impact of its programmes.

Moreover, the client-branded M&E Information System will support the organization’s commitment to ensure quality education for marginalized and vulnerable people. With its multi-dimensional features, Synergy Indicata will provide EAA a growing knowledge and understanding of both the impact of its programmes and successful models that inform them over time.

Within the frames of developing the Monitoring and Evaluation Information Management System (M&E MIS) for Lusaka Sanitation Project instigated by the Government of Zambia, Synergy International Systems recently organized a week-long training and knowledge transfer session for the representatives of administrative and IT staff members from project stakeholder entities – the Lusaka City Council, Zambia Ministry of Health, and Lusaka Water and Sewerage Company (LWSC).

The training demonstrated the administration, installation, and maintenance work of the M&E MIS software, as well as introduced the new modifications of the system.

“The training helped us better understand the software system in terms of software development and technology to help our teams back home. The M&E MIS will give us real time information which we can actually use to make better decisions on carrying out our day to day workflows,” said Ms. Nkweluka Kabwiri, from LWSC. “Having that background knowledge really helps us to make any further adjustments to the system,” she added.

The knowledge transfer will enable the Lusaka Sanitation Project staff get a deeper understanding on how the system works.

Synergy International Systems, Inc. was delighted to sponsor and participate in MERL Tech DC 2019, the annual conference dedicated to exploring the role of technology in Monitoring, Evaluation, Research, and Learning.  The conference brought together hundreds of MERL practitioners and technologists to discuss the state and future of this innovative field.

This year’s event marked the first time that one of Synergy’s clients has presented at MERL Tech. Orbis International, a New York-based global NGO dedicated to eye health, uses Synergy’s Indicata software product to manage its portfolio of projects and measure the impact of its work. Orbis and Synergy have been working together for the past two years.

For the fourth year in a row, Gartner lists Synergy Indicata Monitoring & Evaluation Software in the 2018 Market Guide for Strategy Execution Management (SEM) Software as a representative vendor.

Over the past year, Gartner, the world’s leading IT research and advisory company, tracked the strategy execution market. 18 companies – the best in providing strategy execution and M&E software to clients worldwide – were selected to be included in its 2018 Market Guide as representative vendors for SEM.

Gartner’s Market Guide analyses the global SEM market and selects companies that best cater to the needs of emerging digitized strategy-to-execution management. This means providing frameworks and tools that ensure a more fluid and continuous communication between enterprise portfolio management offices and business strategists and an active engagement between higher-level executives and those involved in the day-to-day strategy execution. According to Gartner, these SEM tools will support the transformation of complex adaptive systems, implement end-to-end investment management, and design processes that capture information as a part of working with the system.

With its complete suite of features, Synergy Indicata covers well beyond Gartner’s criteria of effective Strategy Execution Management. The software provides a set of tools and practices that offer multidirectional communication, dynamic portfolio and program management, and enables investment portfolio modelling and evidence-based decision making. Moreover, Synergy Indicata offers tool-kits to link between strategies, metrics, and resources.

Ashot Hovhanesian, CEO of Synergy International Systems, said: “At Synergy we remain committed to providing our customers a future-ready SEM software that continually improves impact-driven strategy execution. To do so, we focus our efforts on R&D in evolving strategy execution into a smarter execution”.

The fact that Gartner lists Synergy Indicata in its Market Guide for SEM is an indicator that Synergy is constantly advancing its technologies for the advancement of global strategy execution management.

Gartner has included Synergy’s Indicata Monitoring & Evaluation Software in its 2017 Market Guide for Strategy Execution Management (SEM) Software. Organizations around the world use Indicata to assess how well they are executing their corporate strategy based on the performance of their portfolio of programs and projects.

Gartner has been tracking the strategy execution market over the last three years and it is still in a maturing phase. In the previous market analysis, Gartner identified an emerging yet pivotal shift from project-focused software tools to strategy-centric enterprise-wide solutions. Throughout this period, organizations have also increasingly recognized that executing strategy effectively in the digital age requires a new set of tools and practices.

In the light of continuous market development, SEM market definition has also been transformed. If in the past, Gartner emphasized bidirectional communication and investment portfolio decision making and modeling, the 2017 Market Guide goes beyond these two descriptors as “organizations now strive to build strong linkage between strategies, metrics and resources, with the actual and anticipated results of plans, projects and assets to meet organizational strategies.” These evolving paradigms suggested by Gartner have progressed in line with the organizations’ readiness and capacity to juxtapose corporate strategy and day-to-day operation of the organization.

Now, when strategy is evolving in much shorter increments of time, SEM tools should be more agile to support continuous change. According to Gartner, “implementation of solid investment planning processes and clear communication channels supporting the continuous, nearly real-time decision-making process is required for successful SEM.”

According to Dr. Ashot Hovanesian, CEO of Synergy International Systems “The symbiosis of well-honed strategy, resource optimization and portfolio management has become a catalyst for successful operation of an organization. Synergy Indicata encompasses all these elements and can help organizations to drive transformation”.

This marks the third time in a row that Synergy Indicata has been listed in a Gartner Market Guide for Strategy Execution. The continuous inclusion of Synergy in Gartner’s Market Guides further indicates that Synergy keeps track of the Strategy Execution market development. The evolvement of Synergy Indicata goes hand in hand with the advancing breadth of its feature set.

Synergy has been awarded a contract by the European Commission (EC) to implement the “Online Monitoring Platform for the Facility for Refugees” for two executive agencies of EC namely the Directorate-General for Neighborhood and Enlargement Negotiations (DG NEAR) and the Directorate-General for European Civil Protection and Humanitarian Aid Operations (DG ECHO) in Brussels, Belgium.

This system will support the systematic production of information to enable DG NEAR and DG ECHO to efficiently coordinate their actions and enable them to share clear and precise information with others.

The European Union Facility for Refugees was set up in 2015 in response to the European Council’s call for significant additional funding to support refugees. It provides a joint coordination mechanism, designed to ensure that the needs of refugees and host communities are addressed in a comprehensive and coordinated manner. The support seeks to improve conditions for refugees as part of the EU’s comprehensive approach to addressing the refugee crisis inside and outside the EU.